Customer reviews ⭐
Contact details,
Address: Biltong South
58 Fairfield avenue,
Fareham, PO14 1EJ
Email: [email protected]
Tel: 01329 510114 - 07713 035 596
Opening times,
Monday to Friday - OPEN 9AM - CLOSE 6PM
Saturday - OPEN 9AM - CLOSE 12PM
Sunday - CLOSED.
Bank Holidays - OPEN 9AM - CLOSE 12PM
This applies to all Click & Collect orders. During school half term collection times will differ.
FAQ's and answers,
Welcome! We have put together some frequently asked questions for you.
Q: How do i store my Biltong once I have opened it?
A: Once you have opened a Lekker pack of Biltong we recommend keeping and hiding your stash of goodies in a cool dry place such as a kitchen cupboard or draw. Out of direct sunlight and consume the contents within 4 days. That's if the Biltong lasts that long with other hands about. This will also be the same for our Droewors and Stokkies. No need to put in the fridge as this only makes the product moist and will lead to spoilage pretty quick once opened.
Q: How come you do not offer options for wet, Fatty, Dry Biltong like other companies?
A: A batch of Biltong Is dried to 60 to 65% so not much over (Wet) and most of our Biltong Is quite lean. We can give you more fatty Biltong if wanted? We have just found a happy medium with all our customers with a mix of mostly lean and a little fat if that piece is cut next. Customers have been very happy with this.
Q: What cuts of beef are used?
A: Beef silverside is used to make all available ready to eat Beef products
Q: Are there any fillers in the Boerewors?
A: Nope. Boerewors is 98% beef with 2% spice blend.
Q: Can we collect from you are you a shop?
A: Biltong South are based at home and you can collect anytime during 9AM to 6PM Monday to friday and 9AM till 12PM Saturday. Give us a call or email so we can arrange a time.
Q: Why so many Biltong flavours?
A: Everyone has a favourite. During Covid-19 2020 we had a big change up and sort out of the flavours we offered and reduced them down to a few of our customers favourites.
Q: Are you allowed to sell Biltong from home? That’s not very professional...
A: Biltong South are fully Council approved with a 5* rating across the board. Home is the same as a warehouse just smaller.
Q: My Stokkies have white dots on them, are they mouldy?
A: Stokkies tend to become slightly saltier than Biltong due to the Stokkies being cut smaller and salt being one of the main curing ingredients it can crystallize on the Stokkies when drying and look like mould. Its still perfectly fine to eat and its only from the curing process.
Bokke discounts,
We have put together a Free Biltong South loyalty membership tier system called Bokke Discounts. The whole tier system is based on how many orders over time you have shopped at Biltong South. Below is what tiers are offered. Bronze - 3% Discount / Silver - 4% Discount / Gold - 5% Discount / Platinum - 10% Discount off your shopping cart for free. To see what Membership level you are at you need to sign in to your account using the same email address you use for placing orders. Biltong South will promote your account at certain points of orders placed overtime. This is Biltong South's way of saying thank you to all those that shop with us time and time again and spread the word about Biltong South! AKA The South.
Please note: These discounts will only be applied to your cart if you have signed in to your account with the same email address you use for all previous orders. If you have lost access to your old email used with Biltong South send us an email or give us a call so we can update your email address to your new one.
Biltong South reserve the right to end this Loyalty membership program at any given time. Have a Lekker day!