Customer reviews ⭐
FAQ's and answers,
Welcome! We have put together some frequently asked questions for you.
Q: How do i store my Biltong once I have opened it?
A: Once you have opened a Lekker pack of Biltong we recommend keeping and hiding your stash of goodies in a cool dry place such as a kitchen cupboard or draw. Out of direct sunlight and consume the contents within 4 days. That's if the Biltong lasts that long with other hands about. This will also be the same for our Droewors and Stokkies. No need to put in the fridge as this only makes the product moist and will lead to spoilage pretty quick once opened.
Q: How come you do not offer options for wet, Medium or Dry Biltong?
A: A batch of Biltong Is dried to 50 to 55% so not much over Medium. We found this has been the best ratio to work with.
Q: What cuts of beef are used?
A: Beef silverside is used to make all available ready to eat Beef products.
Q: Are there any fillers in the Boerewors?
A: Nope. Boerewors is 98% beef with 2% spice blend.
Q: Can we collect from you are you a shop?
A: Biltong South are based at home and you can collect anytime during 9AM to 6PM Monday to Friday and 9AM till 12PM Saturday. Give us a call or email so we can arrange a time.
Q: Why so many Biltong flavours?
A: Everyone has a favourite.
Q: Are you allowed to sell Biltong from home? That’s not very professional...
A: Biltong South are fully Council approved with a 5* rating across the board. Home is the same as a warehouse just smaller.
Q: My Stokkies have white dots on them, are they mouldy?
A: Stokkies tend to become slightly saltier than Biltong due to the Stokkies being cut smaller and salt being one of the main curing ingredients it can crystallize on the Stokkies when drying and look like mould. Its still perfectly fine to eat and its only from the curing process.
Q: My Droewors has white lines on it are they mouldy?
A: This happens when the Droewors is hung and drying. Some tend to stick together and when separated they leave a white line on the skin of the Droewors.
Bokke discounts,
We have put together a Free Biltong South loyalty membership tier system called Bokke Discounts. The whole tier system is based on how many orders over time you have shopped at Biltong South. Below is what tiers are offered. Bronze / Silver / Gold / Platinum Bokke. To see what Membership level you are at you need to sign in to your account using the same email address you use for placing orders. Biltong South will promote your account at certain points of orders placed overtime. This is Biltong South's way of saying thank you to all those that shop with us time and time again and spread the word about Biltong South! AKA The South.
Please note: These discounts will only be applied to your cart if you have signed in to your account with the same email address you use for all previous orders. If you have lost access to your old email used with Biltong South send us an email or give us a call so we can update your email address to your new one.
Biltong South reserve the right to end this Loyalty membership program at any given time. Have a Lekker day!